- Tell me about Digital Alternatives Group print/copy assessment service.
- I've heard about ‘potential' savings regarding copiers and printers, is it really true?
- How does Digital Alternatives Group differ from other organizations making
similar claims?
- I've heard your claim of ‘Guaranteed savings', what does that really mean?
- Why would my company need to utilize Digital Alternatives Group's services?
- How does an assessment by Digital Alternatives Group impact the relationship
that I now have with my vendor?
- When I use your assessment process, do I have any input into the process?
- Who does Digital Alternatives Group represent?
- Do you sell equipment?
How is your firm paid?
- How much does your assessment service cost?
- Is my information confidential?
- Can you help me evaluate my current equipment?
- My organization is on a fixed ‘cost-per-copy' plan and does not own any equipment.
How can Digital Alternatives Group still help me?
1. Tell me about Digital Alternatives Group print/copy assessment service.
Our FLEET-GUARD services help you pinpoint existing hardcopy (printing, copying and faxing) costs and plot a strategy towards reduced equipment and lower overall ownership costs.
Partnering with Digital Alternatives is a win-win situation for your business because we are not tied to a printer manufacturer and understand today's converging Copier/printer market. We possess insider knowledge and expertise to help you with pricing, leasing, service contracts, document management and suppliers.
Additional FLEET-GUARD
information:
General overview - click here
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2. I've heard about ‘potential' savings regarding copiers and printers, is it really true?
It's not just true, we can prove it. In many organizations, there has been little or no tracking of the combined costs of printing and copying. Typically copiers are managed by one department and printers by another. This has led to two expensive systems running at the same time. Additionally, if your office is the type that has many locally attached printers, you're in the RED ZONE for costs. When we help you pinpoint your current costs and then compare them to what you might be spending – you'll be amazed. As a final note, consider that one of the leading and most knowledgeable groups that regularly study this subject (Gartner Group) reports that copier/printer costs average 1% to 3% of gross revenue.
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3. How does Digital Alternatives Group differ from other organizations making similar claims?
Digital Alternatives Group utilizes a proven process
(FLEET-GUARD) that has been used for a number of years and been helping business, government, and schools acquire and manage their equipment fleets. By way of
our unique approach, clients have been able to consolidate their fleet information, saving time and money in assessment, procurement, and management processes. The
trademarked solution takes the guesswork out of buying and managing your equipment.
By consolidating data which in many
cases has never been gathered before, we can review the
relative strengths and weaknesses of your current approach.
This leads to accurate decision making associated with operating costs, procurement and fleet management. It provides a framework for clients to evaluate their fleets and pinpoint exactly where they
are wasting effort and capital and most importantly, where
they can make changes and save money.
The result is a process to streamline the copier/printer acquisition and management process into a series of steps that will:
- Identify Needs and "Right Size" equipment requirements
- Create a Request for Proposal (RFP) which allows invited vendors to submit responses
- Analyze Vendor responses and identify the 'Best Value'
offer based on capabilities and costs
- Write Contracts (service and performance related) that reflect your specific requirements
- Monitor and manage Vendor performance based on pre-agreed terms and conditions
- Track productivity and costs of equipment
- Detailed management reporting
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4. I've heard your claim of ‘Guaranteed savings', what does that really mean?
As a consumer you should question anyone's claim of ‘guaranteed savings'. We are delighted to tell you that one of the advantages of working with Digital Alternatives Group is that we put the savings we find in writing. That means that there is NO risk to your organization – if we don't get you the savings we identify, you don't pay us.
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5. Why would my company need to utilize Digital Alternatives Group's services?
In any organization, the process of buying copiers and printers and keeping up-to-date with the latest technology trends and determining what you really need (or don't) is a daunting task. In larger organizations, the process of ‘fleet' management, acquisition and on-going maintenance is extremely complicated, stressful and expensive.
We are the perfect solution for businesses that want to redirect their people and resources away from non-core activities, such as: product and vendor research, technical trends, contract/price negotiations, RFP creation, vendor selection and on-going fleet management.
The result? Our experienced team provides a straightforward approach that has been proven to save time and money. You then don't have the headaches of your organization needing to be printer, copier and related technology experts once every five years (when the leases come due) and hope you get the best deal – that's our job.
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6. How does an assessment by Digital Alternatives Group impact the relationship that I now have with my Vendor?
You be the judge yourself. It is important for you to have a positive business partnership with your Vendor, and we work alongside you to ensure that your best interests are being addressed. But, when we identify savings your current vendor isn't giving you, you decide how you want to proceed towards a cost reduced environment.
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7. When I use your assessment process, do I have any input into the process?
Absolutely. In fact, our entire approach is based on the belief that nobody knows an organization's overall requirements better than its own stakeholders, and we look forward to working closely with selected members of your own organization.
Resulting in a collaboratively developed solution and implementation strategy that combines lessons learned from our combined experiences with the unique elements of your current infrastructure, the finalized plan will achieve the highest possible savings and meet the evolving needs of your organization.
We will guide you step by step through our proven process. Our process starts with requirements important to your "Mission Critical" needs. In addition, you will gain access to our data, knowledge, and expertise.
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8. Who does Digital Alternatives Group represent? Do you sell equipment?
We work exclusively for our customers. We are objective in gathering and presenting all findings to our customers. We do not have any biases towards any particular brands of equipment or Vendor.
Accordingly, partnering with Digital Alternatives Group is a win-win situation for your business because we are not tied to Technology vendors or manufacturers and we possess insider knowledge and expertise to help you with: product research, capabilities, pricing, leasing, service contracts and suppliers. The result? - expert recommendations on how to harness Technology towards achieving real business objectives, instead of buying more copiers and printers because the leases are due.
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9. How is your firm paid?
We are paid exclusively by our customers. Digital Alternatives Group is NOT a print/copy systems vendor. No fees, commissions or gifts are accepted from suppliers. There are no ties with any supplier organization, so proposed changes and supplier/equipment selections are made in your sole interest.
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10. How much does your assessment service cost?
Digital Alternatives Group guarantees that all services are self-funding. Historically, we have reduced our customers' costs 20% to 30%. Our long-term management solution can lead to even greater savings. In other words, we cost you nothing because we are paid out of the savings.
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11. Is my information confidential?
Yes. Your company's copier/printer information and all Vendors' responses to your Request for
Proposal (RFP) are confidential. No information is shared with anyone outside your organization without your approval. We are very experienced in working with sensitive and confidential information.
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12. Can you help me evaluate my current equipment?
Yes. Digital Alternatives Group can review your current maintenance agreement, usage statistics and financial agreements to determine if any changes in the maintenance agreement, now or at the next renewal, could save you money. Our asset management tools can help you evaluate service and cost issues, as well as provide you with valuable information to use during future acquisitions.
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13. My organization is on a fixed ‘cost-per-copy' plan and does not own any equipment. How can Digital Alternatives Group still help me?
Yes we can. We suggest you don't make the assumption that the ‘cost per page' is your only cost. Even on a ‘cost-per-copy plan', your organization is often responsible for ‘first-line' support on copiers and printers. If you've got hundreds of locally attached printers, your seemingly cost effective ‘cost-per-copy' plan is still costing you a fortune in support costs. Fortunately we can help you with a ‘right-sizing' assessment that will save you money and free up IT staff for projects a little more beneficial than paper jams, toner spills and ink-jet cartridge replacements.
Even if you do not own the equipment and your costs are fixed, you still need the equipment to perform. For on-going costs, our asset management system can help you proactively track and manage service issues including usage, down time, vendor service response times, parts replacement, and evaluate whether costs are meeting your contract expectations. Also, depending on your actual volumes, there may be an opportunity to leverage your volumes more effectively than you are currently doing. We've seen cases where firms did not realize that they could have gotten a better ‘cost-per-page' if they knew what other groups were paying with similar volumes. We have that kind of information.
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