|
We are affordable
Don't just take our word for it,
see for yourself. The table below is a summary of actual
support pricing in the Ottawa area.
|
Company |
Pricing
info |
Other
info |
|
Digital Alternatives
Group |
$65.00 /
hr for classic Tech services and $85.00/hr for
advanced services. |
No minimum time
charges or hidden charges for travel time.
More information
regarding our services available
***HERE*** |
|
Nerds-on-site |
$100.00
/hr. |
Minimum (1) hour
charge.
Additional charges for travel time. |
|
Harris Computing |
$125 /
hr. |
Minimum (1) hour
charge.
Additional charges for travel time. |
|
Geek Squad |
$99.00 /
hr. |
Minimum (1) hour
charge.
Additional charges for travel time |
We deliver more
In addition to high costs, our research also revealed a
serious lack of best practices associated with IT service
delivery within competitive offerings, including:
|
Identified Issue |
Impact on you |
| Little or no invoice
details related to actual services delivered.
|
Without
a detailed and written approach to work activity,
your organization may be paying for services you did
not receive, or authorize.
Also, work may not have
been properly completed. |
| Poor record keeping
in terms of Server and Workstation changes, updates
and modifications. |
Every
informatics environment or project requires careful
documentation.
It is critical for
Technical staff to have access to up-to-date and
accurate logs and details related to work already
performed or mistakes will be made, possibly
resulting in costly duplication of effort. |
| Repeated (and
chargeable) effort to resolve issues which could
have been resolved the first time or with less
billable work. |
Just
because a technician shows up doesn't mean he/she is
the best resource for your problem.
Effective problem
resolution is the result of allocating people with
the proper skillset(s) required to address
your particular requirements.
Each visit costs your
organization money. Multiple attempts to resolve
issues are expensive and often avoidable. |
| Serious security
problems which expose clients to known computer
vulnerabilities. |
Today's
connected business environment has introduced a
wide-range of security problems to every office.
These threats are often
ignored or not known by entry level repair staff.
Basic Anti-virus protection only provides the lowest
level of protection and in many cases clients are
vulnerable to known vulnerabilities that may expose
valuable data to theft or deletion. |
We are committed to the
use of ITIL based processes and recognized quality
standards. Call us today at 744-5385.
|
